Please read our FAQ’s as they answer most questions we receive.

Q: What are the delivery charges for orders from the Online Shop?
A: No matter where you are in the United States our Flat Rate shipping rate is $8.50 unless your order is over $60 and then it will ship free of charge.

Q: Which payment methods are accepted in the Online Shop?
A: We accept Visa, MasterCard, Discover, and American Express through our secure payment gateway.

Q: How long will delivery take?
A: Depending on where you are located in the United States, your item can take up to 5-7 days to arrive to you. We ship Monday through Friday and your order will be filled on the day it is received unless it is a weekend.

Q: How secure is shopping in the Online Shop? Is my data protected?
A: We take every precaution available to assure your transaction is secure. From our secure site hosting to our payment processor we are confident that any transaction completed with the PraxxisPro online shop is safe and secure.

Q: What exactly happens after ordering?
A: Your order comes in to our shipping department and it is picked the same day, hand packed and shipped the same day (if coming in before 5 pm PST) and finally arrives at your home or place of business being delivered by one of our reliable shipping partners.

Q: Do I receive an invoice for my order?
A: You’ll receive an email confirmation that your order has been placed with us. Please use this as your invoice. You will receive a packing slip in your box to confirm you indeed did get what you ordered.